Privacy Policy

Website Privacy Policy

Thank you for visiting the Interlink Counseling Services, Inc. (Interlink) web site.  Your privacy is important to us.  To better protect your privacy, this Web Privacy Policy (Policy) explains how we collect and use your personal information.

Collection and use of personal information

Interlink understands that security and privacy are important issues for visitors to our web site and recognizes our obligation to keep the information secure and confidential.

Our Web site provides you with the opportunity to voluntarily submit forms to request additional information about Interlink. In the course of these transactions, you may provide us with personal demographic information or possibly detailed medical information. We use the information you provide solely to help us respond to your request. We will not collect personally identifiable information from you, other than what you supply to us on a voluntary basis.

As part of researching or fulfilling your request, your information may be shared with other Interlink employees.   All employees of Interlink sign confidentiality agreements to ensure that any private information encountered through the course of their work is treated with the utmost respect.

At no time will Interlink sell, rent, loan, trade or lease any information collected on our site. However, please note that we may need to use this information within the Interlink family of affiliate companies or with a third party vendor to perform administrative, technical, or other functions that help us provide service to you. We seek to hold third party vendors to the same privacy practices as Interlink.

Except as noted above, Interlink will not release individualized information to another party unless required to do so by government authorities, legal processes, or otherwise required by law.

Personally-identifiable information collected through the Web site is not stored on the Web site, but will go to back office systems in the same manner that information from paper forms is currently handled.  To help us provide better service to you, we collect general statistical information on the content viewed.

You have the right and ability to exit the Interlink web site at any time and not remain in active session. If you choose to remain in session on our site, you implicitly consent to this privacy policy.

Acceptance of Privacy Policy Terms and Conditions

By using (the “web site” or “site”), you agree to be bound by the terms of this Policy. If you do not agree to these terms and conditions, please do not use the site.  In an effort to make our site more accessible to end users, Interlink may add expanded features and functions. As additional features and functions are added, this Policy will be updated to correctly represent how information and features are being used. Please check this Policy periodically since it may change at any time.  Your continued use of this site following the posting of any changes to these terms means you accepted those changes.

Links to Third Party Web sites

This web site may contain links to other sites operated by our business affiliates or nonaffiliated third parties. Once you leave our web site, you may or may not see a new web address in the location bar of your web browser. Please review the linked site’s privacy policies, and if you do not agree to be bound by the terms of the policies governing that site, we recommend that you terminate your visit to that site. We are not responsible for the privacy or other policies and practices of third party web sites.

Collection and use of other information: cookies

A cookie is a small file that a Web site transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the Web site that provided it, and no other Web site can request it. There are two types of cookies, session and persistent. Session cookies last only as long as your Web browser is open. Once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time.

Interlink’s Web sites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site.

The information is not collected for commercial purposes and Interlink does not sell or otherwise distribute the information collected from the website for commercial purposes.  Interlink may also utilize persistent cookies to remember you between visits so, for example, you don’t need to enter your username each time you visit the site. If you choose, you may block or delete our cookies from your hard drive; however, blocking or deleting cookies will require reentry of information.


Please note that individualized information transmitted via e-mail correspondence between you and Interlink—as opposed to transmission over Interlink’s Web site—is not encrypted. As a result, such e-mail correspondence may be accessed and viewed by other Internet users without your knowledge and permission while in transit. For that reason, to protect your privacy, if you have concerns about your treatment, or questions that would involve the communication of confidential information, please give us a call.

Electronic copies of e-mail are retained in the system once the issue has been resolved. However, hard copies of the information may be retained in Interlink files. Information from e-mails may be transcribed into other Interlink systems or databases.


Any unauthorized use of this web site may result in criminal and/or civil prosecution. We have policies and procedures in place to protect the privacy and confidentiality of your information that we collect and maintain. All personal information is stored on our secured servers behind a firewall, and access to data is strictly controlled.

Interlink uses physical, electronic and procedural safeguards to protect any personally identifiable data stored on its computers. Only authorized employees have access to the information you provide to Interlink.

Privacy of Children

Interlink encourages parents and guardians to be aware of and participate in their children’s online activities. We strictly adhere to the Children’s Online Privacy Protection Act and will not knowingly register or otherwise collect personally identifiable information from any child under the age of 13 without the prior verifiable consent of that person’s parent or guardian.

Contacting Us

If you have any questions and concerns about Interlink’s privacy procedures or wish to access or modify your personal information collected at this web site, please email us or give us a call. Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.

Interlink Counseling Services, Inc.
8311 Preston Highway
Louisville Kentucky 40219
Phone: (502) 964-7147
Fax: (502) 964-2242